Why do I have to register for eBay Motors Pro?
How soon can I start listing after registering with eBay Motors Pro?
You'll first receive a confirmation email and then within a few days a call from Dealer Support. When this has been successfully completed we will activate your account and you can start listing on eBay through eBay Motors Pro immediately. You'll receive another email to let you know when this happens.
When does my free trial start?
We'll email you to let you know both when your free trial is about to start and end, and in the latter case offer you the opportunity to upgrade to a paying account.
What kind of eBay account will I get when I finish this registration?
You will have an eBay Motors Pro account, which gives you a special icon next to your user ID when you list on eBay, and will also identify you as a Business to eBay members.
What is the difference between an eBay Motors Pro account and an eBay account?
eBay Motors Pro is a sub-brand of the family brand eBay and a tool for professional motor dealers. You need an eBay account to publish ads on eBay and an eBay Motors Pro account to set up and edit your listing within eBay Motors Pro. eBay Motors Pro is the most efficient way to create and publish Classified Ads on eBay Motors and thus a great possibility for motor dealers to advertise a number of cars on eBay Motors.
What is the difference between the Classified Ad and the auction-style format?
Classified Ads are about bringing the familiar paper-based classifieds format onto eBay Motors. Classified Ads are a new addition to our current auction-style and Buy It Now listing formats. With the new Classified Ad format, items are listed at the full price that sellers would like to receive. There is no bidding as you don’t complete the transaction online through eBay.
How do I buy a vehicle that is advertised as a Classified Ad?
If you're interested in buying the vehicle, you should directly contact the seller using any of the details displayed at the top of the View Item page, which may include phone, fax or email to arrange the transaction in person.
Can I find information concerning my eBay account within eBay Motors Pro?
To find information on your eBay account please go to http://www.ebay.co.uk and log in using your username and password. For instance, click on My eBay to check your messages or change your eBay preferences.
How do I update my eBay Motors Pro registration information (address data, company name, email address, username)?
To change your personal information - with the exception of your billing address, you can issue a contact change request directly from the Settings page. To do this, navigate to "Contact details for enquiries from potential buyers" and click on the link "Change Contact Details".
Alternatively, you can contact Dealer Support by email or telephone using the details given under Contact Us. Your billing address is available through your eBay account. Go to My eBay where you can easily update your billing address.
Section 1: Your Contact Details
Why do I have to enter a Company Name?
When you have successfully completed the eBay Motors Pro registration, you will be identified as a Business on eBay, and a company name is a necessary requirement for this.
Section 2: Contact Details For Enquiries From Potential Buyers
In many organisations, the individual who advertises vehicles doesn't deal with incoming calls from potential customers, so we enable you to use different contact details for each. You can have up to two phone numbers included in your listings.
Section 3: Your Dealership Info
I'm authorised to act in some capacity on behalf of one or more manufacturers. How do I notify eBay Motors Pro of this?
In Section 3 of the registration form, choose the type of relationship you have with a manufacturer and then the manufacturer's name from the drop-down lists provided. You can add up to 10 of these relationships.
Section 4: VAT Registration Number and other information
How do I provide my VAT ID in the correct format?
To activate your eBay Motors Pro account as quickly as possible, your VAT ID will be validated real-time. Therefore, it is essential to provide your VAT ID in the correct format, including spaces, if required. Please see below an example of all possible patterns:
- GB999 9999 99 or
- GB999 9999 99 999 or
- GBGD999 or
(more details on VAT IDs: see here)
Why do I have to provide my VAT Registration Number?
eBay Motors Pro is only available to businesses with valid VAT Registration Numbers. If you haven't already informed eBay of your VAT Registration Number, you must enter into the eBay Motors Pro registration form in order to continue. Ensure you enter it in the same format as is indicated above the box, and you should include spaces. If you have any difficulties or do not have a VAT Registration Number, we suggest you contact your financial advisor.
All eBay Motors Pro users must agree to the General Terms and Conditions, as your activity will be subject to these documents. We recommend that you read the documents in detail, and consider printing and filing copies for future reference.
Can I subscribe without a VAT Registration Number?
eBay Motors Pro is only available to businesses with valid VAT Registration Numbers. To register with eBay Motors Pro you must provide your VAT Registration Number.
Section 5: Billing
How will my eBay Motors Pro account be charged?
Following your 2-month free trial, you will receive your first invoice for eBay Motors Pro from eBay at the end of the first calendar month. Subsequently, eBay will invoice you monthly in arrears. This invoice will contain your eBay Motors Pro charges alongside any other eBay charges you may have incurred (if you sell directly on eBay). The eBay Motors Pro charges will be shown as a separate section within the invoice.
Will I get an additional invoice from eBay Motors Pro?
No, you will not receive an invoice from eBay Motors Pro. The only invoice that will charge you for your use of eBay Motors Pro will be sent out by eBay.
I want to settle my eBay account and my eBay Motors Pro account separately. Is that possible?
How much will eBay Motors Pro charge me after my trial period finishes?
To find out about the costs of eBay Motors Pro, please visit Pricing and Promotions.
What payment methods can I use to settle my accounts with eBay Motors Pro?
eBay offers several payment methods for you to choose from. If you prefer, you can put a recurring payment method on file, which will automatically pay your bill every month, allowing you to focus on looking after your customers and selling your cars. For more detail on billing and payment methods, please speak to our Dealer Support team on 0800 368 7148 or visit Paying Your eBay Selling Fees.
Section 6: Trial Period and Membership Confirmation
When I decide to confirm my membership during my trial period, will I still benefit from the full two-month trial period?
Yes. No matter when you confirm your membership, you will benefit from your free 2-month trial period. Visit Settings to find out when your free trial period ends.
How do I confirm my subscription after my free trial period has already ended?
To confirm your subscription after your trial period has ended, please contact Dealer Support by email and telephone using the details given under Contact Us.
I have become a paying member of eBay Motors Pro but I would like to unsubscribe. How can I do that?
Please contact Dealer Support by email or telephone using the details given under Contact Us.