Inventory


Basics

Filtering & Sorting

Deleting Listings

Publishing & Unpublishing Listings

Settings for XML Uploads

Other Features


Basics


back to topWhat is the Inventory in eBay Motors Pro?

The Inventory shows all the vehicle listings you have created, whether you have chosen to display them on eBay and/or Gumtree.

back to topWhat are Filters?

Using the Filters down the left hand side of the page allows you to narrow down the vehicles displayed to help you find a particular listing. Using Filters doesn't affect which of your listings appear on eBay.

back to topWhat are summary and detailed views?

Using the details button on the top right hand side of the page you can switch between detailed and summary views for all your listings. You can also change the view for one listing at a time by clicking the view/hide details button on the bottom right of each listing.

back to topHow do I edit the number of vehicles displayed per page?

At the bottom of the page on the right hand side you have the option to select the number of items to display per page. At the bottom of the inventory page, next to 'Items per Page:', you can find links which allow you to select the number of listings to show on a single page. Just click on the desired number.


Filtering & Sorting


back to topWhere do Filters apply?

When you are using filters you are searching cars within your own inventory on eMP. This is especially helpful if you have a large number of listings and need to find a particular vehicle. To search for vehicles on eBay or Gumtree select the relevant link in the top right hand corner of the screen.

back to topHow can I find a particular vehicle?

Using the filters you can narrow your search based on:

  • Make and model of the vehicle
  • Year
  • Mileage
  • Price
  • VRM
  • My Reference - this is a unique reference you enter when creating listings in eMP. You can filter based on all or part of the reference.
  • Quality Measures - these are features about the ad such as number of pictures, age of listing etc.

back to topHow do I get rid of Filters when I don't need them anymore?

If you have applied filters, you will see an option to clear all filters.

back to topHow do I sort my Inventory and by which features can I sort?

At the top of the page there is a drop down menu which allows you to sort listings on a range of different criteria. The arrow next to it allows you to change between ascending or descending order.


Deleting Listings


back to topHow do I delete a listing from eBay Motors Pro?

Select the vehicle by checking the box on the left hand side. When selecting one or multiple vehicles, you will see a range of options become available at the top of the screen. You can now publish, unpublish, delete or move the listing/s you have selected.

back to topI've deleted one or more of my listings. Can I get them back?

Yes. All deleted listings will be available on the ‘Sold/Deleted tab for 180 days after deleting them. During this period you are able to reactivate them. After 180 days in the wastebin an ad will be permanently deleted.


Publishing & Unpublishing Listings


back to topHow do I publish my listings on eBay and/or Gumtree?

Select the vehicle by checking the box on the left hand side. When selecting one or multiple vehicles, you will see a range of options become available at the top of the screen. You can now publish, unpublish, delete or move the listing/s you have selected.

back to topHow do I unpublish listings so that they do no longer appear as ads on eBay and/or Gumtree??

Select the vehicle by checking the box on the left hand side. When selecting one or multiple vehicles, you will see a range of options become available at the top of the screen. You can now publish, unpublish, delete or move the listing/s you have selected.

back to topI've unpublished one or more vehicles so they don't appear on eBay, but I'd like to change this. Is this possible?

Yes. Select the vehicle by checking the box on the left hand side. When selecting one or multiple vehicles, you will see a range of options become available at the top of the screen. You can now publish, unpublish, delete or move the listing/s you have selected.

back to topHow do I share on social media?

To the top right of your inventory you will see a share button. Selecting this will give you the option to share to your Facebook, Google+ and/or Twitter profiles.You can edit your social media preferences from the settings page.

back to topHow can I find my ad on eBay/Gumtree?

If the listings you're looking for are published you will see a green tick at the top of the listing in your inventory screen and the link next to this for eBay and/or Gumtree will be active. Selecting this link will take you to the listing on site.

back to topPublishing errors

If you receive an error notification when publishing your listings to either eBay or Gumtree, firstly take note of the error message and which site it relates to. You can attempt to publish the listing again to the site that failed. If you continue to experience issues, you can contact eMP Customer Service on 0800 3687148 if it relates to an eBay listing error, or contact Gumtree on 0203 5800 200 if it is a Gumtree specific issue.


Settings for XML Uploads


back to topDo I need to create an Upload Username and Password?

It is not necessary for you to create an Upload Username and Password unless you want a third party company and/or software to upload your listings to eBay Motors Pro.

back to topWho is able to upload listings to my account?

At first, only you are able to upload listings to your account. As soon as you create an Upload Username and Password and pass this on to a third party, they are able to upload listings on your behalf.

back to topCan I change the Upload Username and Password I created?

Yes, go to Settings > Settings for Uploads > Change Upload Username & Password and click Change. Enter a new Upload Username and Password and click Save.

back to topWhy do you need the name of my third party company?

Telling us who is uploading stock on your behalf (your 'Third Party Company') helps us analyse how the upload process is being used. We look at this information so that we can evaluate our customers' needs and continue to provide a high quality service. Note: providing us with your stock agent's name is not mandatory.

Other Features


back to topHow can I print my listings as flyers or price tags?

You will find a 'Print Centre' link in the 'More actions' menu to the right hand side of the listing. Here you will see the available printing options, including large and small flyers and price tags.

To delete your logo, go to your Settings page and scroll down to the Default Settings for Listings on eBay section. Click on the Change button underneath your logo. On the following page, you'll have the option to delete your logo underneath the picture of your logo.

back to topWhat happens to my listing after the time period elapses?

Your listing will automatically relist until you choose to unpublish or delete it.

back to topWhat is the Showroom?

Showroom enables potential buyers to conveniently browse your entire Inventory and offers you opportunity to generate more leads. Your design of your showroom will automatically match the design you’ve chosen for your Template. Showroom will automatically include your contact details and company logo too. Comparable to an eBay shop, potential buyers visit your Showroom by clicking on a link on one of your vehicles’ view item pages on eBay.

back to topHow do potential buyers find my Showroom?

Potential buyers visit your Showroom by clicking on a link on the eBay detailed item page of one of your vehicles.

back to topWhat is the eBay Motors Pro Showcase?

The eBay Motors Pro Showcase presents a selection of your vehicles on the eBay view item page. Potential buyers see a small movie displaying pictures of all your vehicles. By clicking on one of the pictures, they visit the view item page of the respective vehicle.

back to topWhat is a mapped number?

We can provide you with a dedicated mapped number. This can be added to your listings with no costs for you. The mapped number allows buyers to call you at local rates. We are also able to provide more accurate statistics for you when this number is used.

What Your Caller Pays:

Calls to an 0844 number from a standard BT landline will cost the caller:

5p (peak)
5p (evening)
5p (weekend)
All our numbers are able to receive calls from international destinations.

All prices ex VAT.

back to topWhat does the warning sign mean?

This sign indicates that a listing was configured to be immutable by bulk uploads and is not affected by any bulk upload sent to your account from you or a 3rd party provider.