What is the Inventory in eBay Motors Pro?
The Inventory shows all the vehicle listings you have created, whether you have chosen to display them on eBay or not.
What are Filters?
Using the Filters near the top of the Inventory page allows you to narrow down the vehicles displayed on the screen to find a particular listing. If you can't see any filters right now, click Show. Using Filters doesn't affect which of your listings appear on eBay.
Filtering & Sorting
Where do Filters apply?
When you are using the eMP Filter function you are searching cars for within your own Inventory. This is especially helpful if you have a large number of listings. To search for vehicles on eBay please visit www.ebay.co.uk or in your eBay Motors Pro Inventory click on ‘My Listings on eBay UK’.
How can I find a particular vehicle?
There are several things you can do using your Filters:
- Narrow down by Make or Model: choose Make then a Model if required, and press Filter.
- Filter by Year, Mileage or Consumer Price: select the desired range from the lists and press Filter.
- Find using My Reference: when you create listings, you're asked to provide a unique reference for each vehicle. You can type in all or part of a reference and press Filter.
- Filter by Quality Measures: select the desired Quality Measure and press Filter.
How do I get rid of Filters when I don't need them anymore?
If you have filtered your Inventory, there will be a button entitled 'Remove filter'. Click this link to do so.
How do I edit the number of vehicles displayed per page?
At the bottom of the inventory page, next to 'Items per Page:', you can find links which allow you to select the number of listings to show on a single page. Just click on the desired number.
How do I sort my Inventory and by which features can I sort?
The column headers which show up as links on the inventory list will allow you to sort your inventory. Click once on a column header to sort by that column, click twice to reverse sort order (ascending or descending). Small arrows will indicate the sort order.
I've sold one or more of my vehicles, and I'd like to delete them from eBay Motors Pro. How can I do this?
First, find the vehicles you're looking for in your Inventory - you can use your Sort Options and Filters if you have a lot of vehicles. Second, check the tick boxes next to each vehicle you wish to delete, and then click the Delete button from the list at the bottom of the page. On the next page, you’ll be asked to confirm that you want to delete the vehicle(s). Click Delete > to permanently delete the selected listings.
I've deleted one or more of my listings. Can I get them back?
Yes. All deleted listings are stored in your wastebin for 90 days. Within that period you can reactivate them at the the 'Sold/Deleted' tab on the Inventory page. After 90 days in the wastebin an ad will be deleted permanently.
Publishing & Unpublishing Listings
How do I publish my listings on eBay?
First, find the vehicles you're looking for in your Inventory. Second, select the tick boxes next to each vehicle you wish to publish, and then press the Publish button at the top or bottom of the page. Alternatively, you can click 'Publish' in the 'More actions' menu for a single listing. On the next page, click Confirm > to publish the listing(s). They will appear on eBay within a few minutes.
How do I unpublish listings so that they do no longer appear as ads on eBay?
Putting a listing on eBay is referred to as 'Publishing' and removing one is referred to as 'Unpublishing'. First, find the vehicles you're looking for in your Inventory - you can use your Sort By options if you have a lot of vehicles. Second, select the tick boxes next to each vehicle you wish to unpublish, and then press the Unpublish button at the top or bottom of the page. Alternatively, you can click 'Unpublish' in the 'More actions' menu for a single listing. On the next page, click Confirm > to unpublish the listing(s). They will disappear from eBay within a few minutes.
I've unpublished one or more vehicles so they don't appear on eBay, but I'd like to change this. Is this possible?
Yes. First, find the vehicles you're looking for in your Inventory - you can use your Sort By options if you have a lot of vehicles. Second, select the tick boxes next to each vehicle you wish to publish and then press the Publish button at the top or bottom of the page. Alternatively, you can click 'Publish' in the 'More actions' menu for a single listing. On the next page, click Confirm > to publish the listing(s). The listings will appear on eBay within a few minutes.
How can I find my ad on eBay?
If the listings you're looking for are published (there will be no padlock shown next to them in the Inventory) there are links entitled 'See eBay Listing' for each published vehicle in your Inventory. Clicking these links will open an eBay View Item Page in a new window.
Settings for XML Uploads
Do I need to create an Upload Username and Password?
It is not necessary for you to create an Upload Username and Password unless you want a third party company and/or software to upload your listings to eBay Motors Pro.
Who is able to upload listings to my account?
At first, only you are able to upload listings to your account. As soon as you create an Upload Username and Password and pass this on to a third party, they are able to upload listings on your behalf.
Can I change the Upload Username and Password I created?
Yes, go to Settings > Settings for Uploads > Change Upload Username & Password and click Change. Enter a new Upload Username and Password and click Save.
Why do you need the name of my third party company?
Telling us who is uploading stock on your behalf (your 'Third Party Company') helps us analyse how the upload process is being used. We look at this information so that we can evaluate our customers' needs and continue to provide a high quality service. Note: providing us with your stock agent's name is not mandatory.
How can I print my listings as flyers or price tags?
Every listing has a 'Print Centre' link in its 'More actions' menu next to it, which will show you all your available printing options, including large and small flyers and price tags. You will also have the opportunity to add your logo if you haven't already done so through Settings.
How do I delete my Company Logo?
To delete your logo, go to your Settings page and scroll down to the Default Settings for Listings on eBay section. Click on the Change button underneath your logo. On the following page, you'll have the option to delete your logo underneath the picture of your logo.
What happens to my listing after the time period elapses?
Your listing will automatically relist until you choose to unpublish or delete it.
What is the Showroom?
Showroom enables potential buyers to conveniently browse your entire Inventory and offers you opportunity to generate more leads. Your design of your showroom will automatically match the design you’ve chosen for your Template. Showroom will automatically include your contact details and company logo too. Comparable to an eBay shop, potential buyers visit your Showroom by clicking on a link on one of your vehicles’ view item pages on eBay.
How do potential buyers find my Showroom?
Potential buyers visit your Showroom by clicking on a link on the eBay detailed item page of one of your vehicles.
What is the eBay Motors Pro Showcase?
The eBay Motors Pro Showcase presents a selection of your vehicles on the eBay view item page. Potential buyers see a small movie displaying pictures of all your vehicles. By clicking on one of the pictures, they visit the view item page of the respective vehicle.
What is a 0844 number?
We can provide you with a dedicated 0844 number. This can be added to your listings with no costs for you. The 0844 number allows buyers to call you at local rates. We are also able to provide more accurate statistics for you when this number is used.
What Your Caller Pays
Calls to an 0844 number from a standard BT landline will cost the caller:
All our numbers are able to receive calls from international destinations.
All prices ex VAT.
What does the yellow warning sign mean?
This sign indicates that a listing was created manually and is not affected by any bulk upload sent to your account from you or a 3rd party provider.